DANDY & REBEL – PRIVACY POLICY


Effective from: 20 April 2025

At Dandy & Rebel, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.

1. Who We Are

Dandy & Rebel is an independent UK-based business specialising in handmade accessories, bespoke tailoring, and costume construction. We are committed to safeguarding your personal data.

2. What Information We Collect

We may collect and store the following types of personal information:

  • Your name and contact details (email address, phone number, postal address)

  • Order and delivery information

  • Payment details (handled securely by our third-party payment processors)

  • Communication records (such as emails or messages you send us)

  • Website usage data (via cookies – see section 7)

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Contact you about your orders or commissions

  • Respond to your enquiries

  • Improve our website and services

  • Send occasional updates or promotional emails (only if you’ve opted in)

We never sell or share your data with third parties for marketing purposes.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract: to fulfil orders and provide our services

  • Legal obligation: for tax and accounting purposes

  • Consent: for sending marketing emails (you can withdraw consent at any time)

5. Data Storage & Retention

Your data is stored securely using password-protected systems and is only accessed by those who need it. We retain order records for 6 years to comply with UK tax laws. Other data is held only as long as necessary.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct or delete your data

  • Object to or restrict certain processing

  • Withdraw consent (for marketing)

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, please contact us at: dandyandrebel@outlook.com

7. Cookies

Our website uses cookies to understand how you use the site and to improve your browsing experience. You can control cookie settings through your browser.

8. Third-Party Services

We use trusted services to process payments (e.g., Stripe or PayPal), run our website (e.g., Shopify or Squarespace), and deliver orders (e.g., Royal Mail). These providers have their own privacy policies.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in the law or our business. The most recent version will always be available on our website.

10. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Dandy & Rebel

Email: dandyandrebel@outlook.com

Based in: South Wales, UK